Privacy Policy

Our Privacy Policy in a Nutshell:
We do not share your personal information with other services or people except for services that make our apps and sites work.
We only store information to improve your user experience and for support purposes.
We are a responsible steward of the information we hold.
Complies with EU General Data Protection Regulation (GDPR).

And our long version:
We recognize that your privacy is important. This Privacy Policy (Policy) applies to your use on all platforms.
iStartApp (us or we) have created this privacy policy (the Policy) to explain our privacy practices so you will understand what information about you is collected, used and disclosed with respect to Apps and Sites.
By using Apps or Sites, you consent to the privacy practices described in this Policy. This Privacy Policy does not cover your use of the App stores in connection with your App store Accounts. We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time.
Such modifications shall become effective immediately upon the posting thereof on Sites.
This Policy covers our collection, use and disclosure of your information through Apps and Sites. It does not cover any collection, use or disclosure by third parties through any applications, Web sites, products or services that we do not control or own, such as Facebook, or any third party features or services made available via Apps or Sites.
All trademarks, trade names, and logos of third parties featured on the Applications or Sites belong to their respective owners.

We collect the following types of information below through your use of Apps and/or Sites.
Personal Information.
Personal Information is information that identifies you or another person. We collect Personal Information through your app settings, if you provide it directly to us via email, if you invite people using iStartApp event sharing functionality or if you upload contact information to our Sites with the intention to use this information to invite people. We may also collect Personal Information when you send us messages, comments, questions or suggestions or if you participate in blogs, forums, message boards, chat rooms, profile pages and other services within which you are able to post information, if any, through Services and/or on Sites (collectively, Forums). We may also collect Personal Information through certain features. We use this information to provide with customer service and a better user experience.
Non-Personal Information.
Non-Personal Information is information that does not identify you or any other individual, and includes Session and Usage Data, Log Data and Aggregate Information, each as described below. Session and Usage Data. Session and Usage Data is information about your use of Apps and/or Sites. Please note that Session and Usage Data does not include any Personal Information nor does it include Content you may transmit or share through the use of Apps or Sites.
Log Data.
When you interact with us or use Apps or Sites, our systems may automatically collect your unique User Device number, the IP address, type of browser or operating system you use, and the dates and times of your use (Log Data).
Aggregate Information.
Aggregate Information is data we collect about a group or category of services or Users from which individual User identities have been removed. In other words, information on how you use Services and Sites may be collected and combined with information about how others use the Apps and Sites, but no personally identifiable information will be included in the resulting Aggregate Information. Aggregate Information helps us understand trends in our Users’ needs so that we can better consider new features or otherwise tailor the the Apps and Sites.

2. HOW WE USE YOUR INFORMATION Personal Information.
We may use your Personal Information: to respond to your inquiries, fulfill your requests, provide services, or complete transactions you have requested. To send you information regarding Apps and Sites, changes to our terms, conditions, and Policies and/or other administrative information. To resolve problems with Apps or Sites. To create an individual profile and provide personalized services. To suggest that you use or take advantage of certain features within Apps or Sites. As we believe to be necessary or appropriate: (a) in any manner permitted under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Non-Personal Information.
We may use Non-Personal Information for any purpose, including for our own internal purposes; to measure traffic patterns; to understand demographics, customer interest, and other trends among our Users; to provide, improve and modify Apps and Sites; and for promotion and marketing purposes.

In general, we use Session and Usage Data internally to serve our Users and enable them to take maximum advantage of Apps and Sites. All information collected is stored in our database and may be archived elsewhere. We may disclose your Personal Information: To our third party service providers who provide services such as Web site hosting, maintenance, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services, but only to the extent necessary or useful to provide such services, and only pursuant to contractual obligations requiring such third parties to maintain the privacy and security of your Personal Information.
Provided by you on Forums freely and without limitation. Please note that any Personal Information you post or disclose on Forums will become public information, and may be available to visitors of Sites. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on Sites.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process, whether originating in the United States or other territory; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain; and (h) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires immediate disclosure of communications or your Personal Information exists.
No Disclosure to Third Parties for Marketing Purposes.

In general, Apps and Sites access third party information (such as your Facebook account information) through application interfaces. We may provide links to third-party Web sites, such as Facebook, as a service to our Users.

We cannot control the actions of other Users with whom you share your information. We cannot, and do not, control the information you share with other Users using Apps or Sites (including Forums) or how such other Users will use or share such information. We are not responsible for third party circumvention of our security measures.

If you don’t want to receive any message from us, please send us an email with subject ‘Block email address’. To ensure you won’t receive any messages from us anymore we will add your email address to a blocked address list.
To unblock your email account, enabling you to receive messages from us again, please send us an email with subject ‘Unblock email address’. If you have questions about your Personal Information, please contact us.

We are very concerned about safeguarding the confidentiality of your Personal Information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access and use. Please be aware that no security measures that we take to protect your information is absolutely guaranteed to avoid unauthorized access or use of your Personal Information or is impenetrable. In accordance with European GDPR regulations any data breach will be notified to Italian data protection authority, even if protective measures, such as encryption, are in place; or the likelihood of harm is low.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. Your Personal Information may or may not be encrypted while stored or archived by us.

Your Personal Information may be stored and processed in any country where we have facilities, and by using our Apps or Sites you consent to the transfer of your Personal Information to countries, including the United States, which may be outside of your country of residence and may provide for different and less stringent data protection rules than in your country. If you object to your Personal Information being transferred or used as described in this Policy, please do not use our Apps or Sites and immediately delete all Applications from your User Devices.

Apps and Sites do not transmit, store or collect any of your personal data at all. We don’t have any interest in your data – it’s yours, after all.
Anonymous Statistics
For the purpose of building the best apps, anonymous statistics such as device type and app version are stored and sent to our servers. For example, if we find out that none of our users are still using an iPhone 5S, we can stop testing on this device, allowing us to focus on newer stuff, instead of supporting legacy. If you don’t want us to gather this information either, you can simply disable it in Settings by switching off the ‘Anonymously collect usage statistics’ switch.
Travel Time
In order to calculate Travel Time which is based on current time and traffic, locations may be sent to our servers. We do not store these locations. If you disable Travel Time no locations will be sent.
Information used on your device
None of the information below is sent to our Servers, it is used on your device only!
• Calendar App
Being calendar (related) applications and site, Apps and Site obviously write to your calendars.
• Address Book
Your Address Book is accessed for:
Presentation of birthdays;
Getting or setting phone numbers, emails etc..;
Linking events to contacts (name & address);
Sending invitations;
• Other Applications:
Apps are able to send data to various third party apps and your web browser, all upon your specific request.

If you have any questions or comments about this Policy or our privacy practices about our Services or Sites, please contact us at

This Privacy Policy is updated on April 29th, 2020